Having problems with your Rolex watch? Jag Watch is here to help you

If the watch has not been serviced for more than 5 years or if you notice a problem with it, such as it stopping or fogging up, you should send it in for repair immediately. Ignoring the problem for a long time will make the situation worse and may even damage the movement. People need regular physical examinations, and the same goes for luxury watches. If you have no idea about watch repair, please contact us for free professional advice and quotation.

  • Specific process of oiling maintenance:

    Disassemble the watch movement completely

    1. Clean the watch parts with special cleaning agent
    2. Dry the watch parts and reassemble
    3. Apply lubrication
    4. Check the accuracy of the time and the waterproof function
  • Specific process of renovation and polishing:

    1. Disassemble the watch case and chain, and if necessary, separate the movement
    2. Check the parts that need to be refurbished and polished. If there are deep scratches, we will first fill in the gold and steel.
    3. Depending on the thickness of the wire drawing, use a special grinding wheel for grinding
    4. Choose the appropriate polishing wax for polishing
    5. Clean the dirt on the case surface and assemble the watch
    6. Check the waterproof function
  • The authenticity report of the watch will be based on:

    1. The appearance of the watch, including the dial, case, hands, strap and buckle, is evaluated
    2. If necessary, open the cover for inspection and evaluate the quality of the movement, including parts, materials, and polishing technology.
  • When repairing a watch, if any parts are found to be damaged, we will give priority to replacing them with original parts to maintain the consistency of the watch. The difficulty of obtaining original parts will vary depending on the rarity and year of production of the watch. If your watch is an antique watch with a considerable history, it will be recommended that you go to the brand's official repair shop for part replacement, but the cost may be higher and customers need to consider it at their own discretion.

  • A watch that is magnetized or poorly maintained can cause inaccurate timekeeping. Professional instruments are used to perform precise inspections to solve the problem of the watch's speed. Every watch has errors. Rolex uses the Super Chronometer Certification (COSC). The daily error value must be between +2 and -2 seconds. Therefore, if your watch is inaccurate, as long as it is within the brand's acceptable error, it is acceptable.

    If the running time exceeds the error range, your watch is likely to have a problem with the movement, such as the lubricating oil drying up and the hairspring sticking. Simple running time can be corrected by demagnetizing it, while more serious cases require dismantling the movement and lubricating it.

  • Diamond Addition : With our diamond addition service, you can transform your watch into a one-of-a-kind piece at a more affordable price. We only use gemstones and diamonds of the highest quality cut and clarity, making your watch truly unique.
    Electroplating coating : The popular coatings on the market are black and white. We use the highest quality DLC coating technology to spray carbon particles onto the surface of the watch, so that the watch can get stronger protection and will not be easily scratched. Customers can also remove the electroplating at a later date to restore the watch to its original appearance.
    Micro-sandblasting technology : Through a professional micro-sandblasting machine, high-pressure air and fine quartz sand impact can create tiny dents on the case or surface, forming a non-reflective matte state, creating a more advanced feeling.

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